VTech SN5127 Amplified Cordless Senior Phone with Answering Machine

Top Positive Review

I used the protection plan I bought for my daughter’s mp3 player. It was a bit difficult to figure out where and how to implement the protection plan. You have to go to your amazon orders, search for the protection plan, copy the order number for the item you bought it for, go to the asurion website, type it in and then go through the process. Amazon should have a specific place in your account for protection plans that you purchase. Maybe they do and I just don’t know it! I tried looking though and had to go back through to find it in my order list.

Top Critical Review

Claim denied. Got amazon involved and they seemed to have fixed the problem. Amazon rep called Asurion and arranged for them to cover the item. Then got an email from Asurion saying send documentation which I did. Email back saying they wouldn??t cover the item ( A Razer corded Mouse). I spent an hour on this with Amazon and Asurion. What a waste of time Save your money.. Worthless warranty. NEVER AGAIN..

Customer Questions & Answers

Can the volume of the incoming callers voice be adjusted?
Answer: Kathy – You can adjust the listening volume on the VTech SN5147 by sliding the volume switch on the telephones base and cordless handset while on a call. Thank you for your interest!

can the ringer be turned off by just pushing the zero?
Answer:

NB – No, you can’t turn off the ringer of the VTech SN5127 by just pressing zero. The ringer volume of the main base is independent from the handset ringer. Here’s how you can turn off the ringer of the main base and cordless handset.

1. Press Menu on the cordless handset when the phone is not in use.
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My mom has a very soft voice due to Parkinson??s and people have a hard time hearing her.does this phone amplify your voice?
Answer: I didn’t find where this phone did this. But we had problems with the volume fading up and down. I sent my phone back. My dad has Parkinson as well. But I went to bed buy. Dad has trouble hearing so they told me Panasonic is the better volume phone. I hope this somehow helps somehow.