VTech CS6529-4B 4-Handset DECT 6.0 Cordless Phone with Answering System and Caller ID

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9.2
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9.2Expert Score
Overall BVR Rating
Total Reviews:4853
VTech CS6529-4B 4-Handset DECT 6.0 Cordless Phone with Answering System and Caller ID, Expandable up to 5 Handsets, Wall-Mountable, Blue/Green/Red/Silver
PROS
  • 70 REVIEWS SOUND QUALITY
  • 110 REVIEWS DIFFERENT COLORS
  • 70 REVIEWS HARD TO READ
  • 30 REVIEWS BATTERY LIFE
  • 21 REVIEWS ANSWERING MACHINE
  • 76 REVIEWS EASY TO SET
  • 44 REVIEWS PHONE SYSTEM
  • 63 REVIEWS EASY TO USE
  • 21 REVIEWS DIFFICULT TO READ
  • 12 REVIEWS USER FRIENDLY
  • 65 REVIEWS READ THE SCREEN
  • 30 REVIEWS PHONE GOES
  • 22 REVIEWS COLOR CODED
  • 20 REVIEWS SEE WHO IS CALLING
  • 43 REVIEWS LOVE THE DIFFERENT
  • 9 REVIEWS WASTE OF MONEY
  • 11 REVIEWS EASY TO INSTALL
  • 7 REVIEWS HIGHLY RECOMMEND
  • 21 REVIEWS EASY TO SETUP
  • 14 REVIEWS ANSWERING SYSTEM
SKU: B01A9KBCQG Category: Tag:

Top Positive Review


This is a great plan–but you need to know how it works. I bought an expensive mouse from Amazon and bought this for protection. During the first year, while under warranty, something minor went wrong, and found Asurion WILL NOT repair or replace any item under the manufacturer’s warranty. After the second year, after the warranty had expired I accidentally damaged the wheel, so I contacted Asurion. YOU NEED TO GO TO ORDERS, AND SEARCH FOR YOUR ITEM AS WELL AS THE ASURION CONTRACT because they need both order numbers to start your claim. I STARTED BY CLAIM BY TALKING TO AN AGENT and was so disappointed because they kept asking if I have contacted the manufacturer 1st. I gave up and continued my claim via chat, which was SMOOTH. Once an item is older and obviously out of warranty, it seems no one should question it; the CHAT AGENT quickly approved replacement. They emailed a return label for pre-paid UPS return of the item, THEN issued an AMAZON credit code via email covering the original cost (but not the tax) AFTER they received my item. Everything was slick and easy about the process –EXCEPT THE LIVE AGENT–which I won’t bother with next time. I was informed that the replacement is ONLY GOOD ONCE. So after receiving my new mouse–I bought another contract.
I purchased the same item again

11 People Found This Helpful

Top Critical Review


The confirmation email that I got from Asurion seems to imply that basically you are covered for damage done by a power surge, and that’s about it. If your product is still under warranty, then it seems that you need to go through the manufacturer if there is a product failure. Also, I read the first 2 pages of 5 star reviews, and NONE OF THEM stated that they used the insurance. All the 5 star reviews on the first 2 pages stated that they were glad to have the insurance, NOT that they actually used it. As far as I’m concerned, those 5 star reviews that I read could be fake, or at least are worthless reviews because they don’t confirm that a claim was made. I think that I just wasted my money for nothing.
39 People Found This Helpful

Customer Questions & Answers


If I pick up a call during the answering message, does the message stop, or do I have to wait for it to finish before talking to the caller?
Answer: Absolutely you can pick up during answering machine. I do it all the time as I can’t get to the phone in time. No problem.

Does this phone offer programmable silent mode where calls come in but do not ring
Answer: You have options: 1) Quiet Mode allows you to silence all sounds for up to 12 hours; 2) You can turn the base and handset ringers off. The base and each handset have independent ringer control.

Does it have call blocking?
Answer: Hi – No, the VTech CS6529-4b does not have Call Block. You may check VS112-4, IS8151-4, CS5229-2 or CS5249 if you are interested in getting a phone with call blocking. Thank you for your interest!

Does this phone have talking caller ID and different ring tones?
Answer: I haven’t found talking caller ID yet but one nice feature is that you can listen to your messages on any handset. Yes, it does have different ring tones for each handset. Colors are great too.

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