Tracfone Motorola moto g Pure (2021)

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9.3
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9.3Expert Score
Overall BVR Rating
Total Reviews:151
Tracfone Motorola moto g Pure (2021), 32GB, Blue - Prepaid Smartphone (Locked)
PROS
  • 4 REVIEWS BOUGHT THIS PHONE
  • 4 REVIEWS PHONE BOUGHT
  • 4 REVIEWS PLAN
  • 5 REVIEWS APP
  • 4 REVIEWS DECENT
  • 4 REVIEWS FEATURES
  • 4 REVIEWS ANDROID
  • 3 REVIEWS FLIP
  • 3 REVIEWS UPGRADE
SKU: B09NWDJQ78 Category: Tag:

Top Positive Review


Screen broken due to accidental mishap by my teenager. Asurion was quick to process and immediately gave an Amazon giftcard to buy another cell phone. Purchased new phone and added again Asurion accidental coverage for two years.

Top Critical Review


So i bought a phone and this 2 year protection plan it offered me to replace the phone if anything happens and my cell phone one day at work i took it out of my locker and the power button was no longer working. so i tried to get a refund/replacement on my orders on amazon and it said return window closed even tho i just bought it only a month ago and i have purchased a 2 year protection plan. i then contacted amazon themselves and they directed me to ZTE (the maker of my phone) and did a whole troubleshoot on the phone for me. Still could not fix my problem. Its literally just the button stopped working physically even tho the phones fine physically it has no wear or tear on it; it still looks brand new. I had just gotten it a month ago. After this run around i contacted the seller of the protection plan directly this message,
Hello i purchased this warranty and my phones power button does not work and i cannot use the phone if screen times out because power button is unresponsive. I contacted amazon for a replacement and they directed me to ZTE and they troubleshooted the phone. Did the hold power button to try and prompt a response, and nothing. We looked into the setting of the phone and other software’s, nothing. We made sure it was all up to date yes it was indeed. We did a factory reset, and still nothing. Since i purchases this 2 year warranty for the cell phone may i please use this to replace my phone which is defective. Please and thank you.

still no response and still no ones helped me get a replacement or refund. I hope they see this and help me out. This is getting ridiculous.

Customer Questions & Answers


Does tracfone have wifi calling enabled on this so i can receive calls to my tracfone number when there is no cell tower reception? (NOT Google Voice)
Answer: In Settings, you can set the Moto g to do calling when cell network is not available.

Is a motorola phone compatible with Resound one hearing aides?
Answer:

Dear Valued Customer. Thank you for your interest in TracFone Wireless. Please be informed that this phone has compatibility with hearing aids; however, for more information if it is compatible with ReSound, you may go to www.motorola.com/hacphones or see ??Hearing aids?? in the user guide to learn more or please check t??

Does this phone have spoken driving directions
Answer: If you add a GPS app, yes.

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