Panasonic KX-TGM420W + (2)KX-TGMA44W Amplified Cordless Phone with Digital Answering Machine Expandable upto 6 Handsets and Voice Volume Booster 40 dB

Top Positive Review

I never purchase coverage on electronics and have good luck with the machines lasting for a decent amount of time. For some reason I added the coverage when I purchased this router and I had to use the policy two years later. This is only the second time I have used an insurance policy between my house’s and this policy in 40 years. They sent me the information to send the router back, I sent it off to them and within two weeks they called me, told me it couldn’t be fixed, gave me a gift card back to Amazon to purchase a new router. I am very happy with this service.

Top Critical Review

I purchased this protection plan with a Synology NAS, however there is no deliverable.
I would like to get:
1. at least an email explaining the claims process and what the terms of coverage are (i.e. how many devices, which devices etc…).
2. a start date for the service (does it start after the manufacturers warranty expires or at time of purchase)

I tried to file a claim on line and found out the company looks up your Amazon receipt based on your email or phone number, however their copy of my receipt is literally a blank document.

Overall I’m left feeling like I’ve been swindled, because I don’t have a clear document to point to showing that I have coverage. Furthermore I don’t even know if I have to login and register my product.

Time will tell. I recommend keeping your receipt documentation!

Customer Questions & Answers

I can’t get the flashing red lights from the answer machine to shut off, I have deleted all messages yet it still flashes and drives me nuts.
Answer: That should have done it. Panasonic has a website. Go to it and I believe that they have a troubleshooting section.

Must you use rechargeable batteries or can disposable batteries be used?
Answer:

It has a built in lithium rechargeable battery.

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The review mentions ??technical?? challenging…how much so? If can use iPhone/iPad is this enough?
Answer: This phone was plug and play. The phones needed to be charged for about 7 hours to be fully charged. Once charged, sync the phones to the handset and talk. The sync is prompted when you plug the base station in. Pretty straight forward.

I purchased the 2 unit tmga420w but now need to add a 3rd phone. which product is compatible to add to the existing base?
Answer: I should as long as it is the same model. I purchase the two and extra but as one purchase.

What is the color? I would like Stainlesssteel or black.
Answer:

Color is white with black buttons.

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