LG Velvet 5G LM-G900TM

Top Positive Review

You can’t really get a decent accident plan at a good price. Given the cost (about 20% of purchase) its really a good plan for the $$ especially for full Accident protection. But… its can beva pretty big hassle to get the claim done. Don’t be in any rush to get your phone fixed or replaced. Its a slow process (not so much on the low cost phones) and they push a repair reimbursement first before replacement. If you can deal with the waiting (have a 2nd phone ready to switch to) then its definitely worth the cost to have the protection on a high risk product like a cell phone. Understand what it is and how it works. Its still better than those month to month plans that only pay off if it breaks right away.

3 People Found This Helpful

Top Critical Review

You will put in a lot of work and time to get your money out of this claim. I bought a remanufactured Samsung phone and purchased this insurance plan to cover it. When the phone began to malfunction I filed a claim and got no response, when I called a few days later to verify that they had received my claim I learned it was denied because “the phone was still covered under the manufacturers warranty.” Well, as I said, It’s a refurbished phone and I already checked with the manufacturer and the warranty had expired 6 months ago. After I explained this to the representative he asked me to refile the claim which I did. So this is day 4 without a phone.
5 days later, I got a pre-paid shipping label to return my phone to them which I did that day. It’s been a week now and still no word so I gave them a call. The representative told me “oh yes, we should have received your phone by now. I will update your claim right now. You should be hearing from us in 3 business days.”
So hopefully after 20 days without a phone, my claim will finally be funded. By the way, read the fine print, there’s a $50 deductible if they decide to accept your claim so after purchasing the insurance for $50 and paying a $50 deductible and spending at least an hour and a half collectively on hold during my 3 separate calls I’m not sure if the time and aggravation is worth the $150 check they’re hopefully going to send me to replace my $250 phone. I’m sure I’ll have to make another phone call in three business days to remind them to send me that check. Not impressed at all. Don’t think I’ll go this route again.
73 People Found This Helpful

Customer Questions & Answers

It says it has a ??Full Vision?? display is that 21:9?
Answer: Yes

Funciona con cricket?
Answer: Efectivamente,tanto con Cricket o Metro Pcs .

Lastima que es un celular super malo??,hace tres meses que lo compre y ya est?? dando problemas con la red y para colmo su sensor de huella es s??per lento y malo para configurarlo.

Will this work on cellular networks available in Nigeria?
Answer: If should, since Nigeria has GSM/EDGE networks.

What is the difference between at&t unlocked and t-mobile unlocked lg velvet 5g
Answer:

T-mobile version uses a different CPU and doesn’t get as common updates as ATT. ATT version uses the Snapdragon 765. But T-mobile doesn’t it’s a mediatek.

So if you get a ATT version and want to use on a T-mobile. They likely won’t update the phone due to the hardware difference. And same for T-mobile to ATT. So pic??