AT&T CL83207 DECT 6.0 Expandable Cordless Phone with Smart Call Blocker

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9.4
Expert ScoreRead review
9.4Expert Score
Overall BVR Rating
Total Reviews:2128
AT&T CL83207 DECT 6.0 Expandable Cordless Phone with Smart Call Blocker, Silver/Black with 2 Handsets
PROS
  • 134 REVIEWS CALL BLOCK
  • 39 REVIEWS UNWANTED CALLS
  • 41 REVIEWS ROBO CALLS
  • 29 REVIEWS SOUND QUALITY
  • 38 REVIEWS CALL BLOCKER
  • 18 REVIEWS ANSWERING MACHINE
  • 24 REVIEWS SMART CALL
  • 20 REVIEWS CORDLESS PHONE
  • 66 REVIEWS BLOCKING FEATURE
  • 70 REVIEWS GREAT PHONE
  • 24 REVIEWS SPAM CALLS
  • 58 REVIEWS LOVE THIS PHONE
  • 42 REVIEWS CALL SCREENING
  • 8 REVIEWS BASE UNIT
  • 6 REVIEWS STATE THEIR NAME
  • 29 REVIEWS EASY TO SET
  • 19 REVIEWS REALLY LIKE
  • 37 REVIEWS CALLS A DAY
  • 28 REVIEWS PHONE SYSTEM
  • 8 REVIEWS FRIENDS AND MY FAMILY
SKU: B0735PHL5N Category: Tag:

Top Positive Review


This is a great plan–but you need to know how it works. I bought an expensive mouse from Amazon and bought this for protection. During the first year, while under warranty, something minor went wrong, and found Asurion WILL NOT repair or replace any item under the manufacturer’s warranty. After the second year, after the warranty had expired I accidentally damaged the wheel, so I contacted Asurion. YOU NEED TO GO TO ORDERS, AND SEARCH FOR YOUR ITEM AS WELL AS THE ASURION CONTRACT because they need both order numbers to start your claim. I STARTED BY CLAIM BY TALKING TO AN AGENT and was so disappointed because they kept asking if I have contacted the manufacturer 1st. I gave up and continued my claim via chat, which was SMOOTH. Once an item is older and obviously out of warranty, it seems no one should question it; the CHAT AGENT quickly approved replacement. They emailed a return label for pre-paid UPS return of the item, THEN issued an AMAZON credit code via email covering the original cost (but not the tax) AFTER they received my item. Everything was slick and easy about the process –EXCEPT THE LIVE AGENT–which I won’t bother with next time. I was informed that the replacement is ONLY GOOD ONCE. So after receiving my new mouse–I bought another contract.
I purchased the same item again

11 People Found This Helpful

Top Critical Review


The confirmation email that I got from Asurion seems to imply that basically you are covered for damage done by a power surge, and that’s about it. If your product is still under warranty, then it seems that you need to go through the manufacturer if there is a product failure. Also, I read the first 2 pages of 5 star reviews, and NONE OF THEM stated that they used the insurance. All the 5 star reviews on the first 2 pages stated that they were glad to have the insurance, NOT that they actually used it. As far as I’m concerned, those 5 star reviews that I read could be fake, or at least are worthless reviews because they don’t confirm that a claim was made. I think that I just wasted my money for nothing.
39 People Found This Helpful

Customer Questions & Answers


I accidentally blocked my neighbors phone number. How can i unblock it ? Thanks !!
Answer:

JC – Here’s the procedure on how to delete a Call Block entry.

Using a cordless handset or the telephone base:
??

is it easy to temporarily turn off screen blocking, say for just a few hours while waiting for a particular call?
Answer:

Yes you just hit screen block twice. The phone actually goes through verbal once plugged in besides the manual. You also can access all features from the phone itself. You do not have to work anything off the base once you set up voicemail answer off on play messages call block features phone book all this is on the ha??

We get automated calls from our school, something that I like. I don’t want to block this call. Is that possible?
Answer:

It’s a good question. My medical clinic calls me now and then, but using different phone numbers and/or prefixes (the 3 digits after the area code). Hopefully they hear the “push #” verbal command or they won’t reach me. Costco has their robo dialer call you when a prescription has been filled and is ready to be picked??

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